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petak, 01.03.2024.

How to modify the network settings in Autel IM608/IM508

This post is about how to adjust the network settings in the Autel IM608/IM508 tablets.
If you are facing errors like Unable to get server address Error: 1008, Unstable network, Network busy, Unable to access updates, etc. Changing these settings should resolve the issue.

So here's the procedure:

Go to the Home button at the bottom left of the screen and select [System Settings].
So you see we are connected to Wi-Fi, we will click and hold the Wi-Fi we are connected to, in the top menu click and hold, and choose [Modify Network].

We'll simply press the down arrow to hide the keyboard and choose [Show advanced options].
Now look where it says [IP Settings]: DHCP, so we change it to [Static].

Scroll down and the only thing we need to change is [DNS 1], we'll delete what's in there and it should default to this 8.8.8.8.

Once again we will hide the keyboard and click [Save].

After saving these settings, we will reboot the tablet.
Then press and hold the power bar at the top, then choose [Reboot].

The above is the entire process of adjusting the network settings in the Autel IM608/IM508 tablets. Once the setting is complete, remember to reboot, and let the network settings and the changes that we've made take effect.

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Oznake: Autel IM608

01.03.2024. u 07:15 • 0 Komentara • Print • # • ^

petak, 26.01.2024.

Troubleshooting Guide: BMW Software Disappeared in Autel IM608

An Autel IM608 customer encountered an issue where the BMW diagnostic software disappeared after purchasing a new authorization. This guide provides a step-by-step solution to resolve the problem.

Problem Description:
This customer reported that after acquiring a new authorization, the BMW diagnostic software vanished. Attempts to uninstall the software and restore factory settings did not rectify the issue.

Solution:
Follow these steps to resolve the problem:

1. Select the icon at the bottom of the screen as the picture shows, and then choose "ES File Explorer."

2. Navigate to the path /scan/Vehicle/Europe/BMW.

3. Long-press the "BMW" folder to delete it, then click "OK" to confirm.

4. After successful deletion, close the background processes by swiping up, similar to operating on a mobile phone. Next, access "Update" to update the BMW software.

This troubleshooting guide aims to assist Autel IM608 users in resolving the specific issue of missing BMW diagnostic software after a new authorization purchase.

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Oznake: Autel IM608

26.01.2024. u 07:39 • 0 Komentara • Print • # • ^

petak, 13.10.2023.

(Fixed) Autel IM608/IM608Pro is stuck on startup page

Customer problem: My IM608 PRO remains on this interface and does not move, what should I do?

Technician's Solution: Flash your device to solve the issue.

Step 1. Download the compressed file and unzip it, will see the ‘autel_odm’ folder.
Step 2. Copy the whole ‘autel_odm’ folder to the blank TF card root menu. (The TF card should be formatted to FAT32)
Step 3. Plug the TF card into the IM608/IM608Pro card slot.
Step 4. Power on the IM608/IM608Pro and it will go to the flash process automatically.

Tech support:

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Oznake: Autel IM608

13.10.2023. u 09:11 • 0 Komentara • Print • # • ^

petak, 02.06.2023.

(Solution) Autel IM508/IM608 stuck during update

Customer feedback: While updating the IM608 tablet, I found it always stuck on this interface, what should I do?

Solution: Check if the device space is full (setting>storage).

If the memory is full, try the following:
1. Clean up the music or picture.
2. Delete the app client does not use.
Refer to this video: https://www.youtube.com/watch?v=W2OXOW8T4R4
3. Reset the tablet.
Refer to this video: https://www.youtube.com/watch?v=SjkQB0otK58
4. Inserted one new SD card
Refer to this video: https://www.youtube.com/watch?v=_ufpKMi1OHw

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Oznake: Autel IM608, autel im508

02.06.2023. u 04:39 • 0 Komentara • Print • # • ^

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