Temporary problem

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Click here: Hmrc online chat

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You can call the HMRC valuations team on weekdays between 8am-4pm, however there may be closures on some UK bank holidays such as Christmas Day and Easter Sunday. Virtual Assistant is an automated triage service for webchat. If you're calling from abroad please telephone: +44 0 161 930 8445 If you are not sure what information to enter in your online forms or your query does not relate to an online service, follow the link to find out which helpline you need. If you don't find the answer you can ask though due to volumes we can't guarantee replies.

If the speech recognition software does not understand you, it may connect you with an operator who can deal with your enquiry for you. This is designed to help direct callers to relevant information on the GOV.

Forum & Social Team - If you have any doubt about the authenticity of an email you receive which claims to have come from HMRC please do not follow any links within the email, disclose any personal details or respond to it. More information can be found in our section.

Hello Richard I thought you were a bot taken on by Sift for round the clock moderation! With HMRC Chat they were people behind Chat functionality. I found it far better than trying to get someone over on the phone in HMRC. I do not have to listen to HMRC message about going to their website for information. Further, I can keep chat history as evidence of my conversation with HMRC. Also, I intend to have HMRC security information as a template so most of the information can be pasted on chat when asked by HMRC. I will use chat more. Also a less confident employee prefers to use Chat rather than pick up the phone. HMRC so far have got this right. I have not got round to Chat functionality for our practice. Just need some time.

Claiming expenses for stock bought at Car Boot Sales etc - I call the HMRC
Please let us know so we can keep sharing the best possible information with other customers. If you know your user ID and password you can request a new code from our website , just follow the link for lost or expired activation code. I found it far better than trying to get someone over on the phone in HMRC. Alternatively if you are hard of hearing or you have a severe speech impediment then you can call their textphone number 0845 300 3909. The online chat will available on eight separate dates, from 9am to 5pm each day. Making a complaint to HMRC about Tax Credits If you wish to complain to HMRC about your Tax Credit you should do so, in the first instance, by telephone. I've used it I used it this week re the business activity question on new vat registrations I pointed out there was no trade sector that covered labour only construction which meant it was impossible to come out with the relevant flat rate percentage further on in the application if that scheme was selected. Calling HMRC can be a nervy experience, however most people are glad that they did once they hang up the phone at the end of their call. Now if you've been waiting longer than that please hold on a moment. Alternatively if you would like to provide feedback on their campaigns regarding landlord properties, national minimum wage and secondary income returns then you should examine the list below to identify which number you should dial.

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