19.03.2011., subota
HP Pavilion DV4 Laptop fee service result
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ĎGuarantee problem: HP customer service said that the warranty does not belong to the scope of the following circumstances: Non-technical issues like HP Pavilion DV4 hardware (you can check HP e-support website) No HP logo products Non-HP components or replace spare parts by yourself, and the spare parts not from HP or not Hewlett-Packard specify vendor Products, cleaning or normal maintenance Consumption of materials (such as: housing, plug components of the natural consumption, wear and aging) Due to incorrect installation, operation (such as hot plug data cable, etc.), or HP DV4 in non-prescribed working environment or damage caused by the failure to use (eg, temperature is too high, too low, too wet or dry, high altitude, voltage, or current unstable, zero ground voltage is too large, etc.) Due to accident, abuse (including out of work load), misuse, damage Due to improper storage (such as rodents, liquid penetration, etc.) damage The damage use of self or non-public offering of software products caused not work Caused by improper maintenance of computer virus infection Due to the installation and use of non-standard extension HP DV4 battery caused damage or failure Disassemble due to unauthorized repair or unauthorized modification or misuse or damage caused by the failure Damage caused due to non-HP authorized service center for repair. Damage or failure caused by Man-made or natural disasters. ĎHP DV4 Screen corruption problems: customer service considered that first perform a troubleshooting, if you can not rule out ,considering buying a new notebook. She gave several reasons for customer service consistent with the former. |
