whencureach
nedjelja, 09.01.2011.
More Sales - You Must Keep Asking
I bought a second pair of reading glasses from my local
Optician recently. I need this pair to help me find the
first pair which inevitably go missing. While in the
Opticians I remember thinking that I needed to buy some
solution and some of those tissues for cleaning my mucky
glasses.However, when it came to the point of paying for my new
glasses the cleaning stuff went right out of my head. So why
didn't the Optician or his assistant ask me - "Is there
anything else you need today?" or even - .
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