villagelat

subota, 01.01.2011.

Resistance - How to Handle It

Do you ever meet with resistance from other people - I bet
you do! It might be a customer, a colleague, a member of
your team or even someone in your personal life. Dealing
with resistance or objections is one of the biggest
challenges faced by business people; so let's consider why
we get resistance and how we can handle it. I'm going to
talk about customer contacts but the same rules apply
whether it's a colleague or even someone in your personal
life.Well there's good news and bad news - firs.

Ovaj blog je ustupljen pod Creative Commons licencom Imenovanje-Dijeli pod istim uvjetima.

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