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The Shield Deluxe 2009 - AntiVirus & AntiSpyware
The Shield Deluxe 2009 actually impressed us quite a bit. We were able to install and run the program in short order with little to no hassle. We appreciated the fact that we could get the software up and running in very little time, and we have to say we were also very pleased with the company’s customer service.
* Antivirus and Antispyware Software
* Real-Time Virus Scanning
* System Restoration
* Instant Message Protection
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The Shield Deluxe offers both virus and spyware protection in one, requires low system resources and is among the most competitively priced products on the market today. If you are searching for a high quality product that is well supported, then The Shield Deluxe 2009 should be your top pick for your anti-virus protection needs.
The Shield Deluxe 2009 earns the Top Grade spot with an A!

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Webroot Antivirus with AntiSpyware 6.0
Webroot Antivirus with AntiSpyware 6.0 is a well-developed anti-virus application. It offers users comprehensive anti-virus protection and a wide range of features that are usually only found in the higher-priced Internet security suites. This includes the on-line file backup as well as compatibility with the latest computer operating systems.
* Free On-line Backups
* Anywhere File Access
* Gaming and Movie Mode
In addition, the product is well supported. Customer support was very easy to access and we were happy to see phone support offered for no additional charge. When you add that to the fact that the product is backed by a money-back guarantee, it's not hard to see why so many people are turning to Webroot for their anti-virus needs.
All in all, if you are looking for a great anti-virus software that offers solid protection from the latest computer threats, and you appreciate added perks and features, then Webroot Antivirus with AntiSpyware 6.0 could be the program for you.
Webroot 6.0 2009 gets a well deserved B+ grade.

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BitDefender Antivirus 2009
BitDefender Antivirus 2009 was all that we expected it to be. Although installation did take a little longer than we anticipated but it was not overly burdensome. It provides users with enough options to satisfy advanced users while at the same time is simple enough that it can be used right after install with no configuration required. As far as its ability to protect it did manage to catch numerous threats on our computer and prevented several more from even making it onto our PC.
* Instant Message Encryption
* Variable Power Settings
* Network Protection
Customer service for this product is better than most. All the questions that we had were answered in timely and in polite manners. The only facet that we felt was a letdown was the knowledge base which, to us, seemed to be very short on the amount of information available.
BitDefender Antivirus 2009 is a great product with a competitive price tag. It offers something for everyone in regards to customization and usability. Overall we have to say this software is a good choice for all users and would make a good addition to the protection of any personal computer.
BitDefender gets a Grade of a B+.

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CA Anti-Virus Plus 2009
CA Anti-Virus Plus 2009 gives computer users the ability to protect their computers from not only viruses but also from spyware and other related threats. Overall the this program installed well, though it does seem to cause a little bit of lag. We did, however, feel that it is a good trade off for having some form of virus and spyware protection. This software seems more than capable of handling most threats to a user's computer.
* Virus and Spyware Protection
* Automatic Updating
* Custom Scanning
Our experience with the customer service aspect of this program was, for the most part, a satisfying one. We appreciated the easy to use FAQ pages and the prompt responses that we received from our on-line tech chat and email queries. But, we did take exception to the fact that phone support does cost money.
Other than that CA Anti-Virus Plus CA Anti-Spyware 2009 is a great program for a beginning user and although we feel that expert users will be disappointed with the lack of options and customization. It is hard not to think that most people would be happy with its ease of use.
CA Anti-Virus Plus AS 2009 earned a B.

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McAfee VirusScan Plus 2009
McAfee VirusScan Plus 2009 is a solid contender in the anti-virus market. Its ability to find and remove threats was definitely above par. It turned out to be one of the better products that we came across.
* Web Page Safety Ratings
* Fast Scanning
* Firewall Protection
McAfee VirusScan Plus 2009 also shines in the area of providing extra perks to the user. This is evidenced by the file shredding utility as well as the personal firewall that comes with the program. Customer support, while not entirely comprehensive, does seem to be able to help with most any problems that may be encountered by the casual user. In this sense the service is fairly good, despite the inability to make phone contact right away.
Overall we found the software to function well. It removed the threats that it encountered and it provides a few extra perks as well. This together with adequate customer service can make this program a good choice for many users.
We gave McAfee Anti-Virus a B.

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Norton Antivirus 2009
Norton AntiVirus 2009 has improved by leaps and bounds in regards to the options and functionality of their software. We really did appreciate the smaller program size and the increase in the number of features presented. We also were impressed with the ability of this program to catch and eliminate a large variety of computer threats. On the down side we tend to think that the user interface while familiar and easy to use could use a new look to go along with the improved software.
* Updates Via Pulse Technology
* Automatic Scans
* Smart Scanning
As far as customer service is concerned we were happy to see the free phone support was available with this version but were disappointed with the quality of the responses that were given. We also took exception with the on-line FAQ that seems to be a bit scary itself given the amount of data that is present. Ultimately, there is a lot of work to be done by Norton to bring this aspect up to par with its competition.
In the larger sense Norton AntiVirus is a good product that offers its users a great amount of features that make a good anti-virus product great and in this regard Norton AntiVirus 2009 comes out shining. Nevertheless, if you are expecting to get the best in customer service you may have to hold your breath as they have yet to find parity between their customer service and the quality of their software.
Norton earns a B Grade!

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ESET NOD 32 3.0
Using ESET NOD32 Antivirus 3.0 was a better experience then we expected. Installation was clean and simple. The user interface was much better than previous versions and made the software much easier to navigate for new users and advanced users alike.
* Intelligent Virus Detection
* Faster Operation
* Improved Interface
ESET NOD32 Antivirus 3.0 performed admirably in the removal of many threats that were on our computer and seemed to be able to stop new ones from gaining a hold on our systems. All in all a good virus protection software.
Our foray into the customer service portion of this product while full of information was somewhat scrambled. All the possible information that we needed seemed to be present but searching for what exactly we needed felt like a chore. This coupled with the lack of readily accessible phone support did leave something to be desired. Though again the information is there it is just a matter of finding what exactly you need.
ESET NOD32 Antivirus 3.0 is an excellent anti-virus program that appears to be quite effective. Navigation is much more simplified and caters to both the new and advanced user. The only piece that is lacking is good phone support for problem troubleshooting. Although even this can be bypassed considering the amount of information that is available on the product site.
We think that ESET NOD 32 3.01 deserves C+ Grade!

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