Whether you're a new electricity consumer or just looking for clarity, you may have a few questions about your FESCO electricity bill. Below are some frequently asked questions that can help you understand the billing system and manage your payments better.
Answer:
The reference number is a 14-digit unique code used to identify your electricity connection. You can find it at the top of any previous electricity bill, usually printed in a box labeled Reference No. This number is required when checking your bill online or making payments.
Answer:
Unfortunately, no. The reference number is mandatory to check your bill. If you've lost your old bill, contact your local FESCO office to retrieve your number.
Answer:
Just visit any reliable FESCO bill checking website. Enter your reference number in the search box and click on “Check Bill.” Your current bill will appear with an option to view, download, or print.
Answer:
Yes! FESCO offers a bill notification service via SMS or email. You can register your mobile number or email address on their official site to start receiving monthly alerts.
Answer:
You can pay your bill through:
Answer:
If you notice any errors in units or extra charges, immediately:
Always keep your complaint receipt or tracking number until the issue is resolved.
Answer:
Yes, but you’ll be charged a late payment surcharge. It’s always better to pay before the due date to avoid extra charges.
Bookmark your favorite FESCO bill-checking website and always save a copy of your bill each month. Staying informed is the best way to avoid billing surprises!