10 reasons to choose FriendHRM
Please let us know so we can keep sharing the best possible information with other customers. Group 3 Created with Sketch. Tada ćete proširiti i svoja stručna znanja, a bit će i onih koji će povezano s poslom sve više putovati.
We have developed a process to help us collate all the information agents will need to answer the queries of your website's visitors correctly and efficiently; please do take some time to go through the questions and provide detailed answers to each. In that case, you will receive an answer within 24 hours - though often sooner. Razvijat ćete se sve više i sve jače.
HOT CHAT - On se iznenađujuće našao na finalnom spisku Didiera Deschampsa i odigrao je fenomenalno na poziciji desnog beka. In that case, you will receive an answer within 24 hours - though often sooner.
A Messaging App, offering Live Answering services. Offering Live Answering as a service is core to our revenue model, and it is how we're able to offer the software completely free to over 1,700,000+ and growing business users. Currently we get paid to answer chats for a small number of awesome clients that do not want to or simply can't answer the chat themselves. To use the tawk. You will never have to pay to use the core application. Live chat has proven to increase leads, inquiries and overall customer satisfaction - but often, the biggest challenge businesses face is how to hire staff to ensure you're always online when your customers need you. Hiring live agents with tawk. Your customers will think they are chatting with your in house staff, right on your website. Nothing is worse for a visitor than when they can't find what they are looking for on your website. The visitor may simply need to ask a quick question before making a purchase decision, and nobody is there to help. Our dedicated, native speaking experts are fully trained in customer service and lead capture and can assist and guide your visitors when they need help right away. We're sure you have many questions, as just like hiring your own internal team members; hiring qualified agents to answer on your behalf can seem like a daunting process at first. We have developed a process to help us collate all the information agents will need to answer the queries of your website's visitors correctly and efficiently; please do take some time to go through the questions and provide detailed answers to each. The more information we have, the better equipped we will be to service your website visitors. Many businesses don't have the staff available to have a real live person ready and available to answer incoming chats at all hours of the day. When you hire our team of highly trained chat agents your visitors will be able to chat live with a real live person when you or your staff are unavailable. You can have our agents answer all incoming chats or use our agents only when your staff is unavailable to answer. You set the schedule and we follow it! During the signup process you will be asked to provide information about your business. Think of it as FAQ's. You tell us what type of questions we can expect from your website visitors and provide the answers to those questions. Our project managers will review your website and add any information we find pertinent to your business or service offering to the knowledge base. The knowledge base is basically a database of information about your business or service. This information is available to any agent that answers an incoming chat from your site. This is an ongoing process. All of our agents are trained to add any additional information they learn about your business or service to your knowledge base. Typically within 5 to 10 days of starting the service our agents can answer most questions easily. There will be times when our agents won't know the answer to a question being asked and we will need more information from you or your team. In these cases our agents are trained to get the name, email and phone number from the visitor and explain to them that we will follow up with them as soon as possible regarding their question or issue. If the issue is urgent we will contact you right away using the contact information you provided when signing up for the service. We can then add any information we learn during this process to the knowledge base for your site. In the future if the same issue or question arises our agents will be prepared with the proper answer. Our agents are trained to get the correct information to your visitors. NOTE: Limited Availability - We limit the number of new customers that this service is offered to, as providing Customer Service as a Service with a level of quality that our customers have come to expect, requires proper staffing and quality training. Humans don't scale like software. If you would like to hire live chat agents to assist with your live chat answering, now is your opportunity. We receive way more requests for hired agents than we could ever hope to service, so please get in quick to avoid disappointment. Please register your interest for a free trial below, we will get back to you ASAP to asses suitability for your product or service offering, and the expertise of our trained agents.