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Lenovo IBM ThinkPad X200S paid service survey results

ÏIBM ThinkPad X200S Guarantee issues: Lenovo customer service said it no responsibility for the following causes product failure:
IBM ThinkPad X200S failure or damage caused by storage and use and fails to guide the user requirements, non-prescribed product or incorrect installation of the work environment, (eg, temperature is too high, too low, too wet or dry, high altitude, voltage or current unstable zero ground voltage is too large, etc.);
Non-Lenovo authorized service personnel to install, repair, alteration or demolition caused by mechanical failure or damage;
Mechanical failure or damage caused by use of non-Lenovo components;
Due to accidental factors or man-made reasons (including computer viruses, operating errors, scratches, handling, bump, inappropriate input voltage, etc.) caused IBM X200S mechanical failure or damage; because of unexpected factors or man-made reasons (including computer viruses, operational errors, into the fluid, scratches, handling, bump, not the right plug, improper voltage input, etc.) led to the failure or damage;
The use of non-standard software or public offering due to mechanical,such as IBM ThinkPad X200S Battery failure or damage;
Due to force majeure reasons such as natural disasters (such as lightning, earthquake, fire, etc.) causes product failure or damage;
Other non-Lenovo machine, part quality problems caused machine, component failure or damage.
Ï Screen corruption problems: customer service performance was relatively surprised, she asked in detail about the use habits of Xiaobian, and told the Xiaobian few notes. Finally, she suggested Xiaobian try to after service department.


Post je objavljen 19.03.2011. u 14:41 sati.