One of my associates sent me a promotional email she'd received. “I know this marketing communication doesn't work,” she told me, “but why doesn't this make me want to buy?” I took a look, and what I saw was familiar and sad. The promotional piece was for a weekend retreat. I could feel all the good intentions behind it, but the words just lay on the page like tired puppies. Worn out. No zip. No life.As solo business owners, we are often at a loss to understand why our words aren't getting a bet.