MS CRM is very close to document workflow automation, including Microsoft Office documents: Words, Excel, etc. The document workflow was perfectly automated about 10 years ago in Lotus Notes Domino. In this small article we describe the solution based on MS CRM integration with MS SharePoint.Microsoft CRM is new player on CRM applications market and it is gaining its market share. Having different paradigm in its (it stakes on Microsoft OS and technologies and completely disregards altern.