Marketing
LowrateVoip FUP problem !!!
Posljednjih mjesec dana pojavljuje se učestali problem u korištenju programa Lowratevoip. Naime, Zbog nekih samo Betamaxu poznatih razloga, često se događa da i unatoč tome što nije prekoračeno vrijeme pričanja od 200 min. tjedno, počnu naplaćivati po jedan cent, zbog prekršenog " FUPa" kako oni nazivaju pravila fer ponašanja.
Čini se da je ograničen dnevni broj poziva, tako da u koliko često zovete, a vremenski su ti razgovori kratki, postoji dobra šansa da kod nekog od sljedećih poziva umjesto poruke "Ovaj poziv je FREE" pročitate poruku "Ovaj poziv košta 1ct/min zbog prekršenog FUPa".
Nadam se da je ovo privremena "faza" loših uvjeta Lowratevoipa. Do sad je to bio odličan program sa dobrim uvjetima i nadam se da će takav ponovo biti.
Unatoč gore navedenim problemima i dalje LowrateVoip zauzima jedno od vodećih mjesta kad su u pitanju pozivi unutar Hrvatske.
Fair Use Policy
Summary
1. It is important to lowratevoip that all eligible lowratevoip customers are able to access our Services. Accordingly, We have devised a Fair Use Policy which applies to:
(a) usage of lowratevoip free calls
(b) usage of VoIP-In numbers
(c) usage of promotions; and
(d) any other promotions which are advertised by lowratevoip as subject to the Fair Use Policy ("Fair Use Promotions").
2. We reserve the right to vary the terms of the Fair Use Policy from time to time.
3. lowratevoip may rely on the Fair Use Policy where your:
(a) usage of lowratevoip free calls;
(b) usage of your VoIP-In number
(c) participation in a Fair Use Promotion, is excessive or unreasonable, as defined below.
Excessive Use
1. In the case of lowratevoip free calls, there are restrictions on the maximum number of calls and the duration of the calls.
2. In the case of VoipIn numbers, applying for more than one number is excessive use
3. In the case of Fair Use Promotions, what is excessive use will either be advertised by lowratevoip at the time of the relevant promotion or included in this Fair Use Policy prior to the commencement of the relevant promotion.
Unreasonable Use
1. It is unreasonable use of lowratevoip Services where Your use of lowratevoip Services is reasonably considered by lowratevoip to be fraudulent or to adversely affect the lowratevoip Network or other lowratevoip customers' use of or access to a lowratevoip Service or the lowratevoip Network.
2. It is unreasonable use of the free calls is reasonably considered by lowratevoip to be fraudulent or to adversely affect the lowratevoip Network or other lowratevoip customers' use of or access to a lowratevoip Service or the lowratevoip Network.
3. It is unreasonable use of the VoIP-In numbers where it is reasonably considered by lowratevoip to be fraudulent or to adversely affect the lowratevoip Network or other lowratevoip customers' use of or access to a lowratevoip Service or the lowratevoip Network.
4. It is unreasonable use of a Fair Use Promotion where Your participation in a Fair Use Promotion is reasonably considered by lowratevoip to be fraudulent or to adversely affect the lowratevoip network or another lowratevoip customer's use of or access to a lowratevoip service or the lowratevoip network.
5. Among other things, "fraudulent use" includes resupplying a lowratevoip Service without lowratevoip's consent so that someone else may access or use lowratevoip or take advantage of a Fair Use Promotion.
Our rights
1. lowratevoip may charge you a cost-price based rate for any subsequent calls to one of the free destinations, terminate your account, or deny the use of the lowratevoip service or features of it.
Post je objavljen 23.01.2008. u 15:42 sati.