utorak, 11.01.2011.
The Active Role of Silence
It’s kind of Zen-like to say this, but one of the most important parts of any conversation is the silence. Silence can serve many functions in a conversation and how you manage it determines your level of sophistication in communication. Here are some points to keep in mind about silence in communication. 1.Allowing silence in a conversation puts pressure on the other person. Why? Because it’s conventional in US society not to allow any sort of extended silence in a conversation. It is comm.
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