nedjelja, 09.01.2011.
You Can't Direct the Wind but You Can Adjust the Sails
Dear Friend,First of all, let's take a look at the meaning of the word
"metamorphosis" and how it can possibly be of interest to
IT Service Management. Metamorphosis: Noun (plural
metamorphoses - say metuh´mawfuhseez) … “the change of form,
structure, or substance, as transformation; the structural
or functional modification of a plant organ or structure
during its development.” Applied to IT Service Management,
this does clearly suggest a process by which we can possibly
transform our.
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