SpringBok Casino Summary

Formed as recently as 2014, SpringBok Casino came about after some very experienced individuals came together, having worked at some of the biggest online casinos over the last 10+ years. Using the EveryMatrix platform, there are more than 600 casino games to choose from, including 350+ slots from Microgaming, Play 'N Go, NextGen Gaming, and NetEnt. CasinoManual.co.uk readers are also welcomed with an exclusive 55 Starburst free spins, which have no wagering requirements whatsoever!

SpringBok Casino Customer Support

You can get in touch with the SpringBok Casino customer service team via Live Chat, email, and telephone. As you'd expect, Live Chat was the quickest and most convenient way to contact them. This is simply because waiting times were practically non-existent.

Their waiting times via telephone are short, but it's not a freephone UK number – it's a Maltese number, so it can be quite costly to call from a UK landline or mobile. Saying that, you can request that a customer support agent calls you back at a convenient time, which is great online gambling. When it comes to emailing their support team, replies were generally quick, with all of them answered within a few hours.

When I wanted to withdraw for the first time, I emailed across my identification documents – their team verified them within an hour and processed my cashout request immediately after. Generally, I am satisfied with the support at SpringBok Casino, even though a UK freephone number would be the icing on the cake.

Quick Facts:

As mentioned in the summary above, SpringBok Casino uses the EveryMatrix platform, so there’s a whole host of payment options available to players. As lots of casinos use EveryMatrix, they offer many payment solutions to cater to their clients’ needs, which is a good thing for us players.

Anyway, you can expect to use all the most popular solutions like NETeller, Skrill, and credit/debit cards. You also have localized payment options. In terms of withdrawing your winnings at SpringBok Casino, they are processed by the support team within 24 hours. If you use Skrill or NETeller, you can expect your withdrawal to be in your account within 12 hours generally.

SpringBok Casino offers you a dedicated email address (docs@springbokcasino.com) so you can send your identification documents across. When you want to cash out for the first time, you will need to send them a copy of your driver’s license, passport, and/or utility bills to prove you’re of legal age and you are who you say you are. Don’t be alarmed, though, as this is standard practice as per the conditions of their UK operating license.

More importantly, SpringBok Casino charges no fees to either deposit or cash out (some EveryMatrix casinos do, so I thought I’d clear that up). However, you can cancel your cashout request right up until your cashout is processed by SpringBok Casino. On a negative note, there are no Saturday cashouts available, so they only process these 6 days a week. Overall, I found depositing and withdrawing simple with quick processing times (the most important aspect).

SpringBok Casino Games

SpringBok Casino has a very impressive wealth of casino games at its disposal, with more than 600 to play. You have all the classic table games, including blackjack, baccarat, and roulette, as well as video poker and craps (amongst many others). Where SpringBok Casino excels is via their slots offering, as there are more than 350 to play! There are slots from Play 'N Go, Net Entertainment, Microgaming, and NextGen Gaming, amongst others.

Being part of the EveryMatrix network, SpringBok Casino benefits from many top slot games from the most popular software providers. When it comes to Net Entertainment, you have a full portfolio, including cult favourite Piggy Riches, the modern Spińata Grande, and progressive jackpot Hall of Gods. As for Microgaming, you cannot go wrong with Immortal Romance, Jurassic Park, or The Dark Knight Rises.

You will notice SpringBok Casino has lots of slots from NextGen Gaming and Play 'N Go – that means you can play the hugely volatile 300 Shields, the weird yet wonderful Leprechaun Goes Egypt, and the old classic Medusa. I recommend you try the Play 'N Go-powered Pimped and branded Psycho from NextGen Gaming, though.

In terms of the future, a little birdie has told me EveryMatrix has signed a deal with Scientific Games to offer slots powered by WMS Gaming and Barcrest. When the news is official (if it’s true), we will let you know – this would really make SpringBok Casino a great place to play more than 450 slots!

Facts

Ok – so 55 free spins without wagering requirements is very appealing. However, when you register, the free spins will be credited to your account the day after you join before midday GMT time – that’s the only downside in my opinion but worth the wait. The only restriction on the free spins is that you can withdraw a maximum of Ł100 from the winnings. Also, players from France, Turkey, Romania, Lithuania, Belarus, Latvia, Czech Republic, Hungary, China, Bulgaria, Poland, and Ukraine are not eligible for this offer – UK players are, though!

If you want to deposit, there’s an exclusive 200% match bonus on your first deposit up to Ł100 – you can deposit as little as Ł20 to as much as Ł50 to get a 200% bonus. To get the full Ł100 on offer, you would need to only deposit Ł50. Once you deposit, you will get 20 free spins a day for 5 days, giving you an extra 100 free spins.

SpringBok Casino also rewards you with a bonus on your 3 subsequent deposits – this consists of a 50% second deposit bonus up to Ł200, a 25% third deposit bonus up to Ł300, and a 25% fourth deposit bonus up to Ł300.

You won’t see much in the way of bonuses and promotions on the SpringBok Casino website, though – this is because all that stuff is handled directly with their customers, meaning that their players will receive customized and tailored offers and promotions.

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