AVRIL LAVIGNE CANON CAMERA

I am so mad about my NEW laptop! I have had it fixed 4 times in a row for the same problem that I have had since the first day! My advice is to never buy an ACER product, because if you get stuck with a lemon like I have they will not replace it, instead they will ship it away for a month and send it back to you without anything being repaired! Their service is horrible and there is no reasoning with them! I have called them repetitively demanding a replacement computer but they tell me that all they can do is send it back for a repair. ACER is incompetent in diagnosing and repairing their products!!!! What company would send you through this much trouble!!

I bought my ACER laptop from my local STAPLES store. The people here are just as incompetent as those working for ACER! The first time I brought in my computer, they tried to fix my computer by reinstaling the sound software, but it did not work. So a week later I went back and had them ship it to ACER for repairs. Two weeks later I stopped by STAPLES to see why my computer had been gone for so long. I went to customer service and asked about my computer and someone found it in a box in the storage room. I had a fealing it had never been sent. It had no paperwork from ACER, and when I called ACER later they said my computer had not been sent to them. HENCE STAPLES never sent my computer away but had it sitting in their storage for two weeks!!!

What is even more outrageous is that I sent my computer away again, this time it got to ACER, but it took 3 WEEKS to get it back. I actually got documentation from ACER on their repairs this time and all they did was reinstall the sound software. The problem with my speakers still persisted, so outraged I went to STAPLES to demand an answer to all the incompetence I had been experiencing. The manager took me into a room seperate from the main part of the store and tried to convince me that I had damaged my speakers on my laptop by turning the volume too high for too long and that ACER's warranty would not cover this. I protested and said that I never used my volume very loud and that you should be able to listen to your speakers at any volume. Even more outraged I left the store and went home and called ACER. I asked one of their customer service employees, "If I turn the volume too high on my laptop for too long could I possibly damage my speakers?" They sounded confused as if they had never been asked that question and replied "Of course not!" So I asked "If my speakers were damaged by being blown would the warranty not cover that?" The repressentative replied "Of course we would cover that" So I asked " If I send back my computer this time you will replace the speakers and the sound should be fine?" The representative replied that the technicians should be able to diagnose and fix the problem.

So I sent my computer away for the third time (second official time since STAPLES never sent it away to ACER the first time) convinced that they would fix the problem this time. I sent the computer to ACER myself instead of letting STAPLES do it for me. I included with my computer a letter of my own diagnosis and that I felt that the speakers should be replaced. This time I had to wait nearly a whole monthe before the computer came back. To my surprise the computer still had the same sound issue!!!! I immediately called ACER and asked them "WHY AM I STILL EXPERIENCING THE SAME SOUND ISSUES!!!!!" they replied that both times they had the computer they did not detect a problem. Outraged I demanded a replacement computer, the customer service representative asked a higher-level technician concerning my demand and replied "Your only option is to send the computer back to us for a re-repair!" I was even more outraged and nearly began shouting "I HAVE NOT BEEN ABLE TO USE MY COMPUTER FOR OVER 2 MONTHS, I AM A UNIVERSITY STUDENT WITH A NEED FOR A COMPUTER TO DO MY ASSIGNMENTS, I CANNOT AFFORD TO KEEP SENDING THIS COMPUTER AWAY WHEN YOU ARE TOO INCOMPETENT TO FIX IT!!!!!!" The representative confirmed to me that this time my speakers had been replaced and that all the software had been checked. He tried to convince me that some of the songs I had been playing were corrupted, but I said to him that the sound problems I am experiencing occurs with any sound that the speakers produce and that the problem is not exclusive to any particular song. Confused and outraged I hung up the phone and now I have no idea what to do about my computer!

UPDATE I was really angry when I typed this, I am sorry that I placed so much enpthasis on not buying from my local Staples store or from Acer. What I experienced might just have been random occurance and it should not neccessarily stop anyone from purchasing an Acer product or buying from my local Staples store.


About the Photo
*Camera: Canon EOS Digital Rebel XS *Lens: EF-S 18-55mm

Well, I went ahead and did it! Finally, after two years since release, I took the plunge and bought myself a Canon 5D Mark II camera to go with my Canon Digital Rebel XTi. I stress to go WITH my old camera since it's not a replacement. A lot of people ask me what I'd do with my XTi at this point and it has always been, and will be, sports photography, and for high risk applications. I love my XTi, it's seen me through Europe, San Francisco, multiple ski hills, and many years of my life - there's no way it's ever going to get replaced or sold off.

Now the hard part...what do I name the new 5D and lens? To recap:

18-55mm - Tiny Tim
24-105mm - Jacob
70-200mm - Biff
50mm - Optimus
XTi - there is no name!

I can't even begin to describe all the feelings that are going through my brain as I still get used to having a 5D Mark II. The image quality is just astounding, the video quality's fine but definitely needs a tripod. I'm really looking forward to trying my hand at amateur short film. The 16-35mm is an AMAZING LENS. But I admit, I was a little surprised that there is no Image Stabilization technology on the lens since this is the second edition of the lens. I actually thought for a moment that I had the wrong lens. In any case, with a f/2.8 I don't think I should have too much to worry about.

Instead of pretending like I'm so calm and can write cohesive sentences, I'm going to spam you with my initial thoughts and random snippets of conversation.

"HOLY CRAP! Look at the size of that sensor!"

"Hmm...why do these photos look so cool? Oooh there's vignetting...why is th-...wait, I'm using a wide angle on a full frame camera...awww snap!"

"What the?! NO IS?!"

"They'll price match it $2500? PERFECT, I'll take both."

"My goodness...look at the image sharpness...and colour reproduction..."

"TWENTY MEGS FOR ONE RAW?! Oh wait..."

"My gawd it's taking forever to transfer these photos to my computer!"

"Dad...you gotta understand...what you see before you is the BEST camera for non-sports related photography."

Special shoutout to Nanette at Vistek Edmonton for pleading my case and helping me save $. You're an amazing person, thank you so much! :D